With a complex technological ecosystem like Steam, you''ll see the odd bug. Sometimes things just aren''t working as they should, and users are stuck dealing with it. One of the most frustrating and recurring problems many users with Steam is discovering themselves having to repeatedly verify their login information when using certain components of the service, notably the in-client browser.
Once again, the service logs them back in, making the problem a little easier, but sometimes Steam gets stuck trying to verify the information, and users are completely restricted from certain functions. Here are a few things you should try when dealing with Steam login issues.
Removeing Steams from Login Information Bug
If you encounter any difficulties along these lines, here are a few things to consider. The quickest and easiest method is to simply circumvent the client altogether and try using Steam in a different manner, like by a web browser or the mobile app. Sometimes this is enough to resolve any issues.
If youe still having issues, try clearing your in-client web browser data. This will clear all cookies and temporary files associated with Steam''s internal browser, and may remediate any problems you may have. Here''s how to do it:
- In the Steam client, click Steam in the top-left and then Settings
- Navigate to Web Browser
- Click Delete Web Browser Data
- Click OK
Before reconnecting to the servers, you may try and restart the Steam client in offline mode.
- In the Steam client, click Steam in the top-left
- Click Go Offline and then Enter Offline Mode
- Restart the client, and click Start in Offline Mode in the window that pops up
- Once Steam has restarted, click Steam in the top-left
- Click Go Online and then Leave Offline Mode
In situations of extreme traffic, sometimes the best thing to do is wait. The Verifying Login Information issue is a common concern within the Steam client, and it appears to be particularly prevalent in console sales. Often, cases of this error tend to taper off as the sale or event begins, and you may be able to wait for it to arrive if you''re feeling patient.