In a statement, Netflix responds to viewer complaints about The Sandman

In a statement, Netflix responds to viewer complaints about The Sandman ...

Following criticisms about the show's aspect ratio, Netflix has responded to The Sandman viewers.

Viewers noticed the aspect ratio (the proportional relationship between an image's width and height) after the series' launch on the streamer last week (August 5), and took to social media to express their concerns.

Some people wondered whether the vertically stretched images were due to a technical issue or were a deliberate artistic selection.

"What is the problem with the aspect ratio on The Sandman? I had to stop to look to see if it was just me," a fan wrote among several responses from across the world.

A spokesperson for Netflix confirms that The Sandman's distorted aspect ratio is a deliberate creative decision (via Variety).

Tom Sturridge (The Boat That Rocked) plays Morpheus, as well as Doctor Who's Jenna Coleman and The Good Place's Kirby Howell-Baptiste as Johanna Constantine and Death.

The Sandman/David Fleming's Dream escaping captivity after more than a century, is well-motivated to restore his realm, The Dreaming.

In an exclusive interview with Digital Spy, Howell-Baptiste recently discussed her role as the Grim Reaper.

She is "a utopian version of Death," while deviating from popular culture's depictions.

"I believe Death is a best-case scenario," said Neil.

"It's that they're reassured, and they're guided, and they have no fear of what comes next," says the author.

Season 1 of The Sandman is now available on Netflix.